1. Where is your factory? A: Our factory are located in shenzhen, Guangdong, China.
2. Can you provide sample?
A: We can provide 1-2 pcs of samples for testing if you can kindly to pay for the sample and freight charge.
3. What payment methods your company accept?
A:TT payment , LC , credit card , e-checking ,Western Union
4. How to ensure product quality
A:Triple detection : 1) Raw material testing 2) Detection after assembly is completed 3) Detection after 48 hours of running.
5. What is your control system?
A: We normally use Nova system. If you need control systems from other brands, they are also available.
6. Do you have any discount for the order?
A: Yes,we have,we will offer much discount according to your quantity and requirements.
7. What is the shipping package?
A:Strong bubble bag+carton+wooden case/3mm Honeycomb box. Transport breakage rate is less than 1%.
8. What are your exporting countries?
A: More than 118 countries including America, England, French, Japan, Australia, Germany, Russia, Canada,Brazil etc , every State have our customers.
9. What is your delivery time?
Depending on inventory, if the quantity of the model you purchased is small and we have stock, the delivery time will be 7-15 days; If you purchase a large quantity, we need to arrange factory production, which usually takes 20-30 days.
10. How long is the warranty period of the product?
A:Our warranty period in the contract is one year, but even if it exceeds oneyear, if there are any problems with the product, we will still provide you with lifelong technical support, and you can purchase corresponding repair parts at cost price.