FREQUENTLY ASKED QUESTIONS
Below you will fnd answers to the most frequently asked questions.lf you don't find your answer below, please Email us and we'll be happy to help you out.
Q: What is your minimum quantity for each order?
A: Normally our MOQ is 12,000pcs per item.lf your order is less than this quantity, welcome you email tofce@icpa-global.com ,we will contact you further!
Q: Do you charge the sampling fee if we want our own logo and decoration?
A: Yes, we will charge you the sampling cost USD 100 each model if you need make samples according to your demands (LOGO printing and designated color coating, etc), when the order is confrmed, we will return the cost back to you by deducting it from the order amount.
Q: How is the lead time for sample request?
A: For evaluation sample ( no logo printing and designated decoration ), normally we require 7 working days if no stock is available. and for pre-production sample (with logo printing and designated decoration), it may take 10 working days maximally.
Q: I can not find the products which l need from your website, can you help me?
A: Our focus is packaging for cosmetics and related accessories, and we release new products on our website from time to time, but not all of our products are displayed there, so if the products you looked for are not shown on our website, we welcome you send us your demanding and we will make an effort to give you a solution.