Q: How is the quality of your products? Do you have relevant certifications?
A: Our products have passed multiple international certifications, including FDA, ISO, EPR, HACCP, CE, and SGS, ensuring they meet the highest quality standards.
Q: Do you offer customization services?
A: Yes, we provide customization services based on your designs or samples. We also offer free packaging design services. Whatever your needs, our design team can help you bring your ideas to life.
Q: Do you offer free samples?
A: We do offer free samples. However, if the shipping cost is high, we hope to share it with you, or you may cover the cost upfront, and we will refund the shipping charge once you place an order.
Q: How fast can you ship the products?
A: For in-stock items, we can ship within 7 days. We have cooperated with customers in over 100 countries, ensuring quick delivery of your orders.
Q: What should I do if there is a quality issue with the product upon arrival?
A: If you encounter any quality issues upon receiving the product, please contact us immediately. We will provide compensation or reshipping solutions to ensure your satisfaction.