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FAQ
Q: Can you do ODM, OEM for your own brand?
A: Of course, we are a manufacturer with a professional factory. Not only we can do ODM,OEM forus but also for you.
Q: Are you a factory or a trading company?
A: As l mentioned before, we are a manufacturer with a professional factory,an we are also a tradingcompany with an export license.
Q: How can l get samples in your company?
A : When you pay for shipping and samples and provide a specific address, we will send you thesample as soon as possible.We will refund the sample fee when you place an order for mass pro-duction.
Q: what is your transportation method?
A: We will help you choose the best way based on your requirements.By sea, air or express, etc.
Q: How long is the delivery time?
A: If you use our exit warehouse, the delivery time is 7-20 business days. If you need the Custom-ized Service , the lead time is 15-35 days.
Q: How to pay?
A: Paypal, Western Union,T/T and Hosting.
Q: lf there are any quality problems, how can you solve them for us?
A: When you find any unacceptable defective products, take a photo from the original carton. Allclaims must be filed within 7 working days of unloading. This date depends on the arrival time of thecontainer. We will advise you to claim through a third-party certification, or we can accept a claim forthe sample or image you provied5Eilnallytwe il fai cenipensateryou for all your losses.