No. 1, North Section of Gangxing 3rd Road, China(Shandong) Pilot Free Trade Zone, Jinan, Shandong, China
FAQ
Q1: What is the service life of the product? A: The service life of the product is related to the use environment and installation method. Under normal circumstances, the service life of our products is the same as that of the original genuine parts, and the performance is also excellent.
Q2: How is the OEM packaging customization fee calculated? A: Please contact us. If the order quantity or amount is large, our company can provide free packaging services to customers.
Q3: What is the process of OEM packaging customization? A: The customer provides a trademark certificate ------ provide our company with a trademark authorization ------ provide the original LOGO design or packaging design (our company can also design) --- design the first draft -- show it to the customer and ask for modification opinions --- design until satisfied -- produce the packaging.
Q4: How to deal with quality problems of the product, and who will be responsible for the costs incurred during the process? A: If there are suspected quality problems with auto parts, our company will have a professional after-sales service team to provide technical support. Our technical consultants will give suggestions based on the problems shown in the customer's videos and pictures. If the problem cannot be solved, and the goods need to be returned. After our company receives and inspects the goods, if it is determined that there is a quality problem, the customs clearance fee and return express fee will be borne by us.