Q1: Are you a factory?A: Yes, we are a manufacturer of outdoor digital totems, indoor LCD window displays, retail digital signage, wholesale self-service kiosks, etc.
Q2: Do you accept OEM or ODM orders?
A: Yes, we welcome OEM and ODM orders.
Q3: Can you quote wholesale prices?
A: Of course. If you order in bulk, we can give you the wholesale price.
Q4: This is my first time to shop in your company. How can I trust you?
A: If you have any questions about our first cooperation, we completely understand. You are always welcome to visit our company or our factory.
Q5: I am looking for some products that are not on your website. Can you place a special order for me?
A: We value our cooperation. Therefore, if you have a need, we will be happy to provide you with a complete solution.
Q6: How do I ship my order?
A: We have strong partnerships with DHL, UPS, Fedex, TNT and others. You can also choose your own freight forwarder.
Q7: How long is your warranty period?
A: Fionexx provides a 1-year warranty for your products, except for man-made damage and force majeure. For better maintenance, make sure players use it under normal conditions (no more than 16 hours per day). Over the warranty period of the machine, we will provide repair services and technical support.
Q8: How do I pay?
A :1) Sample order :EXW factory, 100% wire transfer or Paypal prepaid.
2) Bulk order :FOB Shenzhen/Hong Kong, 40% deposit in advance, balance paid before delivery.
Q9: How to become your agent in China?
A: You must plan to establish a long-term cooperative relationship with us. Authorization will depend on your purchase volume and the expected size of the regional market.