Q: Products can be customized?A: Yes. Whatever product size, color or product design, all can be customized according to your needs. If customizing brand furniture, you need to offer HD pictures or related product link, so that we can collect more product info and make the drawings.
Q: What type materials can be chose for tabletops?
A: We offer different kinds of tabletops for our clients: MDF, plywood, marble , sintered stone, walnut wood,etc. According to our selling situation, plywood, walnut wood and marble are the best sales.
Q: What wood material does your company use?
A: We use high quality imported North-America Ash Wood, withoutb any scars. And our wood material will be treated by 3-time polishing and 3-time oil paint, to keep natural wood grain and perfect color effect. For more raw material and production
processes, feel free to message us.
Q: Can you provide suggestions for furniture matching based on the design of our restaurant?
A: Of course. We have rich experience in furniture design and matching. Our furniture matching schemes will be provided based on your restaurant layout, style, and level (low, middle or high).
Q: How long does the production take after placing the order?
A: Our regular production time ia 25-30 working days. If catching on our holiday, the time will be delayed. Besides, if catching on our busy production months, the production time will become longer accordingly.
Q: What's the warranty in your company?
A: The warranty time is 1-2 years, we will provide buyers with solutions to product quality issues within one week. During the warranty period, except for man-made damage and wearing parts, damaged parts will be replaced free of charge.
Q: Can you arrange the shipping ?
A: Yes, according to the clients' different needs, we can offer different shipping ways: DDP, DDU, EXW, FOB and CIF. We also have specialized delivery department to help our clients compare different shipping companies and find the cost-effective shipping for our clients. Besides, we will keep tracking for our clients' shipping all the time until the clients receive their goods.
Q: Are there any representative commercial projects for us to refer to?
A: Yes. We have many successful commercial projects in many courtries, such as USA, Canada, Australia, Dubai, France, UK, etc. If needed, pls feel free to message us for more details.