Q1. Is the price Competitive? A: As many regular customers got, we LARIX have been in this filed over 40 years. Our mission is to supply high quality products and satisfactory services to each our customers. According to our experience, we recommend suitable quality to suitable market with most favorable prices.
Q2. What's the delivery time? A: In-stock products takes 3-5days on packing & arrange express; Out of stock products takes 30days on producing.
Q3. How is your quality? A: Always a pre-production sample before mass production; Always final Inspection before shipment; Third-part inspection before shipping are available.
Q4. What is the Warranty for your products? A: We promise at least one-year guarantee for our customers. After sales services also plays an important role in our cooperate. We offering life time technical support when customers need at any time.
Q5. Do you offer free samples? A: We offering free samples to our regular customers to support their marketing. We also promising sample costs refund with bulk order for new customers.
Q6. Do you have cheap express methods or forwarder sources if I need? A: Yes, with over 40 years experiences, we have a regular cooperate relationships with many major express companies & forwarders, which ensure us to get VIP prices from the. To reduce your purchase costs, we LARIX will try any efforts to offer you with the most economic and stable transport methods.
Q7. Can i get the products with my brand on products and package? A: Yes, we have design team to support customer’s OEM request. Such as logo printing, package design etc.
Q8. Can i start a trial order before a bulk order? A: A trial order are warmly welcomed. We are available with Trade Insurance Order, Paypal, West Union, T/T etc payment methods.
Q9. How can we be your agent in our country? A: With your detailed company information, we will propose helpful suggestion for you, and to find the best solution for you.
Q10. When you can reply to me when I send you an Inquiry? A: We promise to reply within 2 hours(including holidays) on receipt of your inquiry.