1. Are you a factory? We are a factory, while we can help customers develop new products.
2.How do you ensure your quality?
We offer samples to customers for test before batch orders, and ensure the same quality of batch production with the samples.
3.How long is your delivery period?
It depends on quantity of your orders and our production schedule. In general, we may make delivery within 5 working days.
4.How about your price?
Our price is relative competitive. We don’t promise the lowest price, while we offer the highest cost performance. With the quality, we offer lower price, while with the same price, we offer higher quality. Just give us your quantity, we offer you satisfactory quotation.
5.What’s your samples policy?
We offer paid samples for test according to your requirement, and the delivery period no more than 5 working days.
6.Your package options?
We offer neutral package with white box, sales package with our brand, TOPWAY, or customers sales package. We use cartons as transportation package.
7.Your guarantee policy?
We inspect every product before delivery to maximally reduce the quality risk. In case of quality problem existing, please give us description, picture or video, we will give you satisfactory solutions. Our guarantee period is 1 year.
8.New product development?
We have powerful R&D team and help you to develop new products. Just offer us the OE Number or product drawing, or samples, we work out the model cost and development period. We negotiate the cost based on the quantity of your orders. We negotiate the schedule with you and then begin with the model development and trial production and inform you about the progress regularly until finish.