Q: What is your payment terms? A: 30% deposit in advance and 70% balance before shipment. Q: Can we customize the packaging and own brand? A: Definitely yes, welcome customers' customization,we have super professional R&D team to help you. Q: Can we customize our size? A: Yes, our technical department will help you redesign and adjust the size to meet your needs. Q: What kind of couriers service can you provide? A: Express service (DHL, UPS, FedEx, TNT) Sea freight service Air freight service Rail freight service. Q: How do you control the product’s quality? A: We have QA&QC department and all the products will be 100% checked before pack. Q: Can I get discounts? A: Yes, for big order and frequent customers, we'll give reasonable discounts. Q: Can i get a sample before mass production? A: Of course! The normal produce progress is that we will make the pre-production sample for your quality evaluation. The mass production will be started after we get your confirmation on this sample. Q: How to get a sample? A: Contact our sales directly, and tell them the item No. and size, the PI will send to you for confirmation. If need custom sample, please send your design or pattern to our sales and ask for PI, the sample fee can be refuned after the mass production. Q: Can we make a small order? A: Yes, we can accept small order, but there won't have any discount.