Q1: Do you offer OEM & ODM service? A: Yes, we are able to offer OEM &ODM service, but please provide us registration certification in advance. Q2: Can I make a small order to test market response? A: Yes you can choose our stock products with our own brand to test the market. Q3: Can you send samples before we place order? A: Yes, we can send samples as requested and sample fee can be refunded when you place order. Freight has to be paid by your side. Q4: How do you check all the goods in the production line? A: We have spot inspection for each production process and also have finished product inspection. Q5: Can I customize my own products? A: Yes,we are glad to receive your customize request. Please send us detailed requirement. Q6: How do I place order? A: Inquiry---Quotation--Custom mockup confirmation--Payment--Arrange production--Confirm goods by Photos and video-Ship out. Q7: How about after-sale service? A: We have Sales Department for customer service. You can contact us by Whatsapp, Email, Wechat, SKYPE or telephone. Q8:Can you produce according to the our samples? A: Yes, we can develop formula according to your sample and make production accordingly. Q9: What is your terms of payment? A: We accept TT and credit card. Q10: What is your lead time? A: Custom Time is 5-7 workdays, Express shipping time is 3-5 workdays. Q11: What is your terms of delivery? A: We accept EXW, FOB, CIF etc. You can choose the one which is the most convenient and cost effective for you. Q12: What can we do if we find quality or quantity problem upon receipt of goods? A:Please send us photos and video evidence. We will make satisfactory solution within 24 hours upon confirmation of the problems.