A : we operated a lighting manufacturing plant for 15 years,establishing ourselves as a seasoned leader in the field. Professional product quality inspection team ensures order defective rate;Otherwise, we take full responsibility according to our wholesome after-sales support system.Fordefective batch products, we will repair them and resend them to you or we can discuss the solutionincluding re-call according to real situation.
Q2: Can your products' label, packaging, design be customized?
A : Yes, we offer customization service on these.
Q3: How soon is the lead time?
A : For sample order, 3-5 days.For bulk order, 15-35 days.
Q4: Can l get a sample for quality check?
A : Yes, we offer sample.
Q5: What is your monthly production capacity?
A : Our factory production capacity is 100,000 sets of lighting systems per month.
Q6: What is your minimum order quantity?
A: Normally MOQ 100pcs, but we also accept small sample order for quality clients.
Q6: What is the lifetime of your lighting systems?
A : Our lighting systems can work 2-5 years, or as customers required.
Q7: How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q8:What's your shipping method?
It could be shipped by sea, by railway, by air or by express(EMS, UPS, DHL, TNT, FEDEX and ect.). We will confirm with you before
order placing, you can also tell us the shipping method you prefer.