1: What happens after I place my order A: You will receive an order confirmation email to the email address you filled in at checkout. The account manager will contact you within 24 hours.
2: What does each board consist of?
A: Everything you need motherboard, battery, remote control, charging, etc., to activate the motherboard and charge the battery.
3: How does the 12-month warranty work?
A: If your board fails, we will analyze the board remotely and conclude whether it is covered by a 1-year warranty. If a module needs to be repaired, we will be responsible for shipping and handling.
4: Do you want to learn this vertical surfboard?
A: Most beginners can stand up comfortably after one or two sessions. A professional
recommendation is to start in a lower power mode and adapt to the sensitivity of the power.
5: How do I clean my board?
A: All you need to do is rinse the board and battery with fresh water after the ride. This is especially recommended when riding in salt water for aesthetic reasons.
6: Can you order a fast charger?
A: We only offer one charger, which is the fastest charger developed for all of our battery models.