Q: How does your factory do regarding the quality control?
A: Quality is priority. We always attach great attention to quality control from the every beginning to the end of the production.Every product will be fully assembled and carefully tested before
packing and shipping.
Q: What's your service? A: OEM & ODM Service are provided.
A: CAD layout design and checking are provided.
A: Your cargo production pictures,inspection pictures and container loading pictures are provided, keeping you updated on time.
Q:What is the MOQ?
A: Normally MOQ would be one 20GP or one 40GP container, subject to the type of seating products you ordered. Orders less than MOQ are still accepted based on different shipping terms.
Q: What are the shipping terms?
A: FOB GUANGZHOU/SHENZHEN for orders meets MOQ. EX-WORK for orders less than MOQ. We can arrange to ship for EX-WORK order, but all shipping costs would be at the buyer's expense.
Q: How long will it take for delivery?
A: It will take about 20-30 days, subject to the type of product and quantity you order. Usually, 1,000 seats without woodwork take about 25 days, and 30 days with woodwork.
Q: What are the payment terms?
A: Payment to Yingchi will be by T/T: 30% deposit before production and 70% balance upon production completion. 30-day free storage will be offered in case of any delay in shipping.
Q: How long will my chairs be warranted?
A: Yingchi will provide 5 years manufacturer's limited warranty to our original purchaser of new products from the date of purchase. Warranty is based on material defects causing product failure within warranty. Yingchi will determine the course of action by supplying free parts, and repairing or replacing the defective products.