Q1:Who are you ? And are you factory ? We are FACTORY based in Shandong, China, start from 2009, sell to Western
Europe(32.00%),North America(30.00%),Southeast Asia(10.00%),Eastern Asia(5.00%),Mid East(5.00%),Oceania(5.00%),Eastern
Europe(5.00%),Southern Europe(2.00%),Northern Europe(2.00%),Central America(2.00%),South America(2.00%).
Also we have manydomestic pet industry partners.
Q2:Do you have CE,USA certificats? And how can you guarantee quality?
Yes, we can provide CE,USA,RoHS,FCC,EU or declarations for related products.
For quality assurance, we suggest a pre-production sample before mass production and 3 times inspection during the process andalways final inspection before shipment. We are very serious about the quality.
Q3: What kind of products are available in yourfactory ?
Pet grooming tools,Pet cleaning products,Pet puzzle toys,Pet feeders,Reptile products and so on.
Q4: Can you accept OEM?
Yes, of coure, you can customize logo, package and color as you need.
Q5: What is your MOQ?
10-500 pieces usually.
It depends on your order items and our stocks.
Q6: Can you offer sample and accept small trial order? And what is its delivery time ?
Yes, sure. 3-7 days.
Q7: What is your advantage compared with other suppliers ?
2 Main factories 50+ Partners for all range 15+ Quality control staff 50 New products every month Provide OEM for all products Large supply Fast shipping
Q8: How do you ship the goods ? And can you ship goods to designated place ? How long will be ?
We ship goods by Courier or Air for small orders; By Sea or Train for big orders.
Yes, we can ship the goods to your designated palce including Amazon FBA warehouse.
To USA: around 5-9 working days by air; around 15-20 working days by fast vessel; 20-35 working days by normal vessel.
To UK: around 10-15 working days by courier; around 50 days by sea.
To EU: around 10-15 working days by courier; around 25-30 working days by truck; around 45-60 working days by train.
To Russia: around 25-35 working days by truck. Q9: What services can you provide ?Accepted Delivery Terms:
FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken:English,Chinese,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Hindi,Italian