Q: Are you a trading company or a manufacturer?
A: We are munufacture. We can design and manufacturer according to actual requirements. Welcome to visit our factory!
Q: What kind of products do you have?
1. Stationary
concrete batching plant series from HZS25 to HZS180.
2. Mobile concrete batching plant.
3. Concrete mixer machine.
4. Portable drum concrete mixer with diesel engine.
5. Spare parts including screw conveyor, bolted cement silo, etc.
Q: What are the terms of
payment in your formal trade?
A: We accept T/T term, L/C term and Alibaba Trade Assurance Order Online. T/T: 30%T/T prepayment ,70% paid by T/T before delivery. L/C: 100% irrevocable L/C at sight.
Q: What's your after-sale service?
A: 24 months warranty for main parts since departure. Able to provide On-site installation, debugging, workers training. Make sure that your workers can operate properly and know daily maintenance well.
Q:What's your delivery time?
A: Ready for delivering in 30-45 days after the 30% of the total amout is paid as deposit. (Concrete batching plant)
B: Ready for delivering in 7-10 days if the goods are in stock. Or in 15-20 days if the goods are not in stock. (Concrete mixer)
Q. How long do you warranty your concrete batching plant?
A: The product warranty period is 2 year, excluding the wearing parts, and we offer our customers wearing parts all the time at favorable price.
Q: What to do if the machine encounters a malfunction?
A: Email us or call us showing us photos about what happens, and our service is on line24/7, and then we will get back to you immediately. We provide on-site technical personnel services upon request.
Q.How can we install the plant?
A: We will make installation drawing before shipping, and our engineer will go oversea to provide guidance and training on installation after everything is ready set at customer's construction site.
Q: Do you have CE certificate for your concrete batching plant?
A: Yes, we have. It is our patent products, certificated by CE.