Q1. Can you do orders of small quantity ? Yes, we can custom 1 pcs per design/colour for our new clients.You can also send an inquiry to our salesman, and they will answer whether you meet the customization requirements. Q2.What’s turnaround time for samples and orders? Usually, it’s 7-12 days for samples, and 25-35 days for bulk orders. Specifically, it depends on quantity, designs, patterns, and all accessories you need. Q3.My design is finished, how can I get a quotation? Usually, it’s 7-12 days for samples, and 25-35 days for bulk orders. Specifically, it depends on quantity, designs, patterns, and all accessories you need. Q4.How you control the quality of my orders? For samples, our QC will check it first,and then the salesman, our sales manager will check sample before we send it to you; for bulk orders, our QC team will make sure your orders perfect. Q5.Can I control the quantity of my bulk orders? We will send you a rough quotation after we confirmed details with you,like fabric, designs, patterns, sizes,etc. And there’s a specific quotation after samples finished. Q6.Any way to getting my own logos printed or embroidered? For quantity of bulk orders,considering cutting errors and deficiency pcs, it’d be ±6% base on original quantity you placed. Q7.Is there any warranties can protect my money or my orders? Yes,both. We can custom your own designs.Various of techniques we can make for you: Sublimation,digital printing, screen printing,felt printing,cracked printing; chenille,applique,badge,metallic foil,lock stitching embroidery,etc. Q8.What logistics methods I can choose? Generally, sea freight,air freight and road freight for shipping. We’ve cooperated with DHL, UPS, FedEx, etc doing door-to-door services for years. And you can designate a forwarder to shipping your orders, anyway, shipping method is negotiable.
