Q1. Can I place a sample order?A1: Yes, we welcome sample orders to test and check quality. Mixed samples are also acceptable. Please contact our sales staff for inquiries
Q2. What is the delivery time?
A2: Sample orders take 3-5 days; mass production takes 2-3 weeks depending on order quantity and style.
Q3. How long does the plating color last?
A3: Electroplated colors usually last 6 months, vacuum plated colors usually last 1 to 2 years. Depends on the customer's wear.
Q4. Do you offer after-sales warranty?
A4: Yes, we offer half year to one year after-sale warranty on color fading, crystal peeling and other quality issues, but you need to pay for the shipping cost.
Q5. What is the monthly capacity?
A5: Our capacity is 300000 pieces per month.
Q6. Can jewelry designs and logos be customized?
A6: Yes, just send us the design you need or share your idea with us and we can make it happen for you!
Q7. What is the MOQ you require for customized products?
A7: Yes, it depends on the specific design. So, you can send us the styles for more details.
Q8: Can you customize the packaging?
A8: Yes, we can provide opp bag packaging, gift card packaging, gift box packaging, please let us know if you have any packaging requirements, we can support customized packaging with logos etc.
Q9: What is the payment term?
A9: Our payment terms are Trade Guarantee, T/T, Westernunion, Moneygram.
Q10: How to guarantee the quality?
A10:First of all, our products undergo strict quality control to ensure that every product you receive is good. Secondly, we will offer you credit, replacement or refund for any defective products.
For more information, please feel free to contact us!