Q1:Are you a manufacturer or trading company? A:We are professional manufacturers of electric water heater with over 10 years experience.
Q2:How can I get some samples? A: We are pleased to offer you samples, and the delivery time is about 5-12 days. Usually, we ship the samples by DHL,TNT, UPS...If an big order is placed, the sample fee will be refunded.
Q3:What is the production lead time? A:For inventory model,the delivery day will be 7-15 days after payment. For custom model,the delivery time will be according tothe purchase quantity, usually 25-35 working days.
Q4:How is the warranty and after service? A:We offer 12 months warranty. If there is any question with the quantity, we accept 1:1 replaced.