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1. Q: Where is your company located and is your company a trader or a factory?
A: We are a trading company located in Tianjin city, China. We have about 10 years of export experience, our products are widely exported to Russia, the Middle East, Southeast Asia and some other countries and regions and have got a good reputation, we hope to also become your trusted supplier.
2. Q: What payment terms acceptable for your company?
A: We accept L/C, T/T(30/70 or 40/60), D/P, etc.
3. Q: Can we customise some special products , can we put our logo on the products?
A: Of course we can, we can produce according to your requirements and help you choose the most suitable and reliable manufacturer.
4. Q: What is the minimum order?
A: 1 units for mud pump; accessories and other products should be negotiated, we’ll try our best to satisfy our client’s requirement and provide good service.
5. Q: How long is the delivery period usually?
A: For stocks in available, it could be shipped out within 3 days after receiving the prepayment. For products need to be produced, usually 35-40 working days.
6. Q: Could you supply samples?
A: Yes, we could. We are glad to supply samples, but with sample fees.
7. Q: Does your company have certificates of compliance or international certifications from major
brands?
A: Our products have CE, ISO 9001:2000, ISO 9001:2008, API-7K, etc. Our products are all qualified product because they are all strictly inspected before leaving the factory, please don't worry.
8. Q: How to believe that your products have high quality?
A: We are first-choice supplier of COSL, SINOPEC, CNPC since we established our company. Our products have been tested compared with some foreign famous brand on on-shore and off-shore drilling projects many times. Our products show their high-cost-performance always.
9. Q: What is the scope and period of your after-sales service?
A: We will provide customers with perfect after-sales service guarantee and related technical support.
Contact: Rowena Song (Export Department)
M.F.: 0086-130 3434 1829 ( We-chat / Whats App )
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