Q: Are you trading company or manufacturer?
A: We are professional manufacturer specialized in silicone items and shapers, we trade our products with our clients directly. We support video call to check the product directly. And welcome to visit our factory at any time.
Q: Can you do OEM and ODM?
A: Yes, OEM and ODM are both acceptable. The material, color, style, shape, size, logo, package all can be customized.
Q: Do you provide free sample?
A: Yes, if low value, we can provide it for free and charge shipping fee, if high value, need to charge it and shipping fee. But all these fee will be refunded to you when you back to place the big order.
Q: Which certificate do you have?
A: CE, SGS, ISO13485 and so on.
Q: How can I order?
A: You can directly click the link of the product you want, choose the product, fill in the address and then directly pay. Or contact us with specification: such us size, shape, color, quantity, etc. We will send the product to you in about 1 to 3 days after you pay. Take about 5 to 7 days to arrive you.
Q: What guarantees does your company provide?
A: 1.We have complete pre-sales and after-sales services, our quality warranty period is one year. Any quality
problem will be solved to customer satisfactions.
2.Drop shipping and wholesale both are available.
3.We will send you the packaging video before the shipping, so that you can make sure your order’s details.
4.If we do not ship the item within the promised lead time, we will compensate you the discount of that order.
5.We provide all the information for our customers to do the advertisement, such as videos, pictures, and so on.
So that they can post them on their website or page.
6.We are the VIP of the FedEx, UPS, DHL company, can provide you safer, faster, and cheaper shipping way.
7.Support 30% deposit before producing and 70% balance before the shipping.
8.Different payment methods available, T/T, Western Union, money gram, after pay, PayPal etc. We accept any convenient and swift payment term.