Q:Can I get samples? A:Small samples accepted.We can provide free samples,but you need to provide shipping costs. Q:Can I use my own logo or design on the merchandise? A:Yes,we provide OEM/ODM service;your logo and design can be made on the product. Q:Where is your factory located?How can I access it? A:Our factory is located in Yancheng City,Jiangsu Province,China.You can fly to ShanghaiHongqiaoInternationalAirportorNanjingLukouAirportandwewillpickyou up. You are welcome to visit our factory. Q:What is the production capacity of your factory? A:Ourproductioncapacityisequivalentto60.000piecesofrhinestonedrillbitbases per month,500.000pieces of cutter teeth per month,and 10.000 pieces of accessories per month. Q:When will it be shipped? A:All our products are in stock and will be shipped with in 2days. We can deliver in as little as 7 days. Q:How to show your qualities? A:We use Huang he HSD90 diamond,strict quality control and skilled workers.We have very strict control system and 100%QC inspection before shipment. Q:What if the product isn't market fit? A:First give us a detailed report,then we analyze the cause of the working condition and try to find a solution. If it is our problem,we will give you new products Q:Can I purchase products that are not shown on the website? A:Yes,we can customize any drill bit, please send us the details of your product and we will be happy to help you with your requirements. Q:What is the pack aging of the drill bits? A:We have different machine packaging,such as plastic boxes,honey comb composite boxes,cartons or pallets,according to your needs. Q:What are your payment terms? A:We accept T/T,other ways can be negotiated. Q:lf we need technical assistance,can you provide it? A:Yes,we have an experienced team of our product managers,engineers and technicians to provide customers with additional benefits and specific advice.