Q1: How long is the warranty?
A1: The warranty is one year for easy broken parts, such as main PCB, motor, water pump etc.
Q2: Can u show me the spare list in details?
A2: OK. The spares include: Main PCB, motor, stepper motor, synchronous motor, water pump, remote controller, wheels.
Q3: I want to change the color, ok?
A3: If not choose the standard color, MOQ is 2,000 to change color.
Q4: How much of the spares u give me free?
A4: 1% of the total amount is for free; if exceeding, need upcharge.
Q5: How often should I change the water?
A5: We recommend you completely drain your evaporative cooler once a week, and refill it with fresh water. This will help to prevent unpleasant odours.
Q6: Evaporative coolers are less expensive than air conditioners, but which is better?
A6: Both have advantages and disadvantages. Evaporative cooler is cheaper and energy saving, but needs a constant supply of fresh air to operate efficiently.
Q7: I want to know about temperature control maximum and minimum,
A7: Temperature will be down 3 to 5 ℃ when using air cooler.