Udh Bicycle Frameset for Electric Gravel Bike 700c Carbon Fibre Bafang M820 Motor Hydraulic disc brake Thru Axle Drop out

 Q1. Do you support ODM, OEM order?

       Of course, we offer ODM / R&D service. You can customize your own logo, color, there will be minimal quantity request depends on your request.

Q2. Do I need to pay anti-dumping tax if I'm from EU? Do you have USA warehouse?

       We are in the white list of EU import supplier, which can offer the tax advantage for you. Also, we do have warehouse in USA.

Q3. Which spare parts can be changed?

       Derailleur, tire width, handlebar, seatpost.

Q4. Do you have any certification for your electric bike? Or any evidence to prove your quality?

       Yes, we have certifications, safe transport certification, MSDS, UN38.3, and ISO9001, and the front &tail light correspond with EU regulation. Our customers are from various countries, North America, European, and Japan, Korea.

Q5. What is the MOQ? Is sample order available?

      We accept 1 sample order for ANY models.

Q6: What is your warranty policy?

       For electric control parts, battery for 2-year guarantee, motor for 2-year guarantee, and carbon framesets is 3-year guarantee.