Q: Do you require a minimum order?
A: Cloom has no MOQ on standard products. However, some custom items may require material MOQ. Contact us for more information.
Q: From where does your product ship?
A: Most Cloom products ship from our office in Shijiazhuang,Hebei, China. We also can ship from Shenzhen that we utilize to better service our customers.
Q: Do you test the cables before they are shipped?
A: Yes, Cloom tests 100% of the cables we manufacture and ship.
Q: What is the lead time?
A: Custom cable with equivalent connectors is 7-15 days.
Custom cable with original connectors is 20-25 days.
Q: Is ROHS compliant?
A: Yes.
Q: What are the shipping option?
A: Small packages: Good discount to ship by HDL, FedEx, or TNT.
Middle packages: Ship by air to your nearest airport at a reasonable price.
Large & heavy packages: Ship by sea to your nearest port at a reasonable price.
Q: What is payment method?
A: Paypal, Bank transfer,Western union, Money gram.
Q: Do you blind drop-ship?
A: Yes, there is no additional charge for an order blind-drop shipped.
Q: Can you provide complete cable assemblies?
A: Yes. Cloom can provide our cables connected to virtually any connector. In fact, over 90% of our shipments consist of complete cable assemblies for customers.
Q: Can you put different gauge wires in the same flat cable?
A: Yes, you can mix and match wire gauges, wire types, and even wires and tubing, in the same flat cable.