1. Who is the right person to make my products?
-Y-Peak Machinery will be the right person to make your products, we will let you know our professional ,responsible attitude towards our products, and will let you know we are the right supplier you choose.-Most important, NO MOQ REQUEST.
2. When can I get the price?
We will try our best to account you a competitive price as soon as we get your quotation, if it's late evening time in China, we will give you a short reply ,which means our side has got your message, just be patient,we will let you know the price next day morning as soon as we get work. If it’s day time, we will let you know the price as soon as we get your quotation.
3. What do you need before giving the prices?
We need your detail request , quantity as well as your detail address ,so that we could give you the price by EXW, FCA, FOB or CIF.
4. How to ensure products are meeting our request ?
-We will sign a formal contract with our clients, which ensure both right during the cooperation.
-We have a perfect QC system for the perfect products. A team who will detect the product quality and specification piece carefully, monitoring every production process until packing is complete, to ensure product safety into container.
5. When will I get my shipment?
For stocks, we usually deliver in 7-10 days, For customized products , it normally take 15-30 days to sea port. As for sea freight, it will depends on the seaport of different countries, which you can contact us for details.
6.What will you do after sales service?
-You can turn to us any time you have request or any other request for our products, we will try to satisfy as your suggestions.