Q: What materials are your backpack made of? A: Our backpack are made of high-quality materials, such as genuine leather, synthetic materials, or a combination of both.
Q: Can I customize the backpacks with my company logo or design? A: Yes, we offer customization services for our backpacks. We provide custom logo or design embossing services for corporate orders or personalized gifts. Get in touch with our customization team to discuss your requirements.
Q: What is the lead time for manufacturing and delivery of backpack? A: We typically process and ship orders in 12-15 days, for sample order just need about 3-5 days. Kindly contact us about the estimated lead time based on your specific order details.
Q: Can I request a sample of your backpack before making a bulk order? A: We do offer samples for bulk orders. Kindly get in touch with our sales team to discuss your sample request and the associated costs.
Q: Can I request a rush production for my order? A: In certain cases, rush production may be available upon request for an additional fee. Contact our customer support team as soon as possible to discuss your specific timeline and rush order feasibility..
Q: Do you collaborate with other brands or designers for product development? A: Yes, we often collaborate with renowned brands or designers to create special edition or co-branded backpack collections. These collaborations bring fresh perspectives and unique designs to our product lineup.
Q: Can I request a specific color or design not listed on your website? A: We offer a range of colors and designs on our website, but we may have additional options available. Contact our customer support team with your specific request, and we'll do our best to accommodate your needs.