1. Question: Is there any color difference between the goods I received and the photos you displayed?
Answer: Due to different lighting effects and computer screen effects, color differences may occur. Artificial flowers are hand dyed, so the colors of different batches may vary slightly. Generally speaking, color difference does not affect usage.
2. Question: Do artificial flowers have defects?
Answer: Artificial flowers are handmade products, which means they are not as perfect as mechanical products. Some products may have defects. We will carefully inspect before shipping to ensure quality.
3. Question: Do you provide OEM&ODM services?
A: Provide OEM and ODM services. Please contact us for your specific requirements, etc.
4. Question: How do you deliver our order?
Answer: We have good cooperation with freight forwarders, air freight agents, and courier companies. We deliver your order by sea, air, or express delivery (DHL, FedEx, UPS, TNT, EMS, etc.)
5. Question: What is your payment deadline?
Answer: Telegraphic transfer, letter of credit, Western Union remittance, PayPal are all acceptable. If you need to make payment through other means, please let us know.
6.Question: I am a bit concerned about the quality of your product. Do you provide samples?
Yes, we can provide free samples. However, please pay for the shipping fee, which will be refunded to you after completing the first order.
7.Question: Are you a factory or a trading company?
We are both a factory and a trading company. Welcome to visit our factory anytime.