Q1.Product Information:We primarily offer customized epoxy resin products, including a variety of series such as dining tables, office desks, computer desks, coffee tables, and side tables. Epoxy resin can also be customized for use on nightstands, TV cabinets, and wardrobes. The main materials used are epoxy resin, solid wood, colorants, and powders.
Q2.Production Capacity:
The production cycle is generally 25 to 35 days. During peak seasons or due to weather impacts, the time may extend by about 5 days. The time for mass production depends on the specific specifications and processes of the products.
Q3.Quality Control:
We have dedicated quality inspectors for each resin product to check for issues such as damage, cracking, discoloration, and inadequate polishing, ensuring that every resin product is shipped in its best condition.
Q4.Pricing and Payment:
A 50% deposit is required to start production. During this period, we provide progress photos and communicate any issues promptly. Before shipping, we will provide packaging photos, and shipment will proceed after the balance is settled.
Q5.Logistics:
We work with professional logistics companies for loading and unloading, based on the customer’s designated freight forwarder or specified port.
Q6.After-Sales Service:
We promise to respond to all issues within 24 hours.
7.Environmental and Safety Standards:
All materials and products strictly comply with environmental requirements, and we can provide certificates of material origin. The production workshop strictly adheres to safety standards.