Q1: Are you a factory or trading company?
A1: We are a factory focusing on automotive lighting for ten years。
Q2: Do you accept sample order?
A2:Yes, we accept sample order, please feel free to contact us.
Q3: Do you offer customized packaging and marking services?
A3:Yes, we provide customized OEM/ODM service.
Q4: What's your delivery time?
A4:Generally, it will take 3 to 7days for sample order。The specific delivery time depends on your order and quantity.
Q5:Do you test all your goods before delivery?
A5:Yes, we have 100% test before delivery
Q6: What's your packing condition?
A6:Generally, we pack our goods in neutral kraft paper and cartons. If you have legally registered a patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q7: What are your terms for payment?
A7:T/T 30% as deposit, and 70% before delivery. Before you pay the balance, we will show you photos of the product and packaging.
Q8:What are your terms of delivery?
A8:EXW, FOB, CFR, CIF, DDU.
Q9:Is there any after-sales guarantee for the product?
A9:We have one year warranty from the date of shipment, any quality defect, we need you to report it to us by photos or videos within two months as evidence. If they are defective due to our quality, we will provide you with a replacement free of charge in a new order.
Q10:Which vehicles are suitable for this product?
A10:Our products are suitable for 99.9% of vehicles, and the headlight sizes of most vehicles meet international standards.
Q11:How do you make our business build a long-term good relationship?
A11:We keep good quality and competitive price to ensure our customers benefit;We respect every customer as our friend, no matter where they come from, we sincerely do business with them and make friends.