FAQ
Q1.How is quality ensured?
A. All our processes strictly adhere to ISO/TS16949 procedures.And we have a one year quality warranty B L issue date. If the product does not work property as described, and the problem is proven to be at our fault, we will provide exchange services for the same specific item.
Q2.Do you make customer’s auto AC hose assemblies?
A. Yes,you can send us samples and we can develop the new models especially for you.
Q3.What is your Minimum Order Quality?
A. Normally the MOQ is 100pcs , but we can provide you less than 5pcs as samples to verify.
Q4.What about delivery time?
A. If we have stock of the item you need, we can send goods to you within 5 working days after deposit or 100% payment into our bank account. If we don’t have stock, the production time depends on your order, but generally it takes within 30 working days.
Q5. If I don’t find what we need on your website, what should we do? Do you make customer's auto ac parts?
A. You can send the pictures/photos and drawings of the products you need by email , we will check if we have them. We develop new models every month, and some of them maybe not updated on Alibaba in time. Or you can send us sample by DHL/TNT, we can develop the new model especially for you.
