Q-Who are we
A- We Crescent International has been in the business of Real Horn, bone, Wood, Mother of pearl Products, Indian handicrafts, Handmade fashion Jewellery, we are the Manufacturer, Traders, and Exporter, and we are successfully running our third-generation family business with a manufacturing history.
Q-Which Shipping port you need?
A- Nhava Sheva JNPT Mumbai
Q- What is the Shipping time?
A- We take about 30 days to ship an order/ Production lead time is 30 Days Ex-Factory
Q- Can your products be customized/Personalized?
A- Yes, we welcome the modifications according to our customers.
Q-Can you Air Freight the Shipment?
A- Yes, We can do Air Freights.
Q-Can you provide Door to Door Service?
A- Yes, we can Send your shipment at your Door Steps.
Q-What is the Warranty of the products?
A- Our all Products carry a Replacement warranty. Customers should inform about the defective products within 20 days of delivery.
Q- Do you Carry Product Liability Insurance?
A- We have PLI for some of our products. But we can ensure the product on customer request. The PLI costing will be absorbed in Product cost.
Q-Can you provide samples? is it Refundable
A- Yes, we can send samples by using Expedited UPS/FedEx services. Samples carry nominal charges that are refundable on order. Note- Mold cost for new designs is not refundable
Q- Can you make our design?
A- Yes, we can produce your custom design. Just show us your drawings/Ideas/pictures.
Q-Do you accept PayPal payments?
A- Yes, we accept PayPal Payments.