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Q: What is the MOQ?

A: Our MOQ for normal model is 50pcs. If need print logo on products, MOQ will 500pcs. If need OEM package, booklet, then MOQ is 500pcs. (we can provide package die cut line to you reference)

Q: Can print our logo/brand?

A: Yes, we can print logo/brand for you on product,package,booklet etc.

Q: Can I get samples before official order?

A: Yes, we can offer you samples of normal products for your test, sample fee can be refunded after official order.

Q: What’s the payment term?

A: For samples we can accept paypal, or trade assurance order on alibaba.

For bulk official order is 30% deposit, the balance arranged before shipment.

Q: What’s the lead time?

A: 1-3 days for samples, 5-10days for product in stock. 25-30days for OEM&ODM orders.

Q: What’s Kind of environment standards our parts comply with?

A: All of our products comply with CE, RoHS

Q: How about R&D ability of your factory?

A: We have strong R&D team more than 10 members, all of our products are our own designs. At least 20 kinds of new products can be developed each year. We can also offer perfect OEM&ODM service beyond your imagine.

Q: How about your production team of your factory?

A: We have more than 100 employees, including professional mould manufacturing dept, injection molding dept, assembly dept, quality control dept, and warehouse dept.

Q: Quality Control System.

A: We have strict control system from incoming materials to outgoing goods. All of the products must through 4 times casual inspection and 2 times 100% full inspection, make sure no-defective product.

Q: How about your product warranty?

A: All of our products warranty is 12 months.