1. Q. Are you a factory or trading company? Where is your factory?
A: We are a professional manufacturer. Our factory is located in Shijiazhuang, Hebei Province. We are warmly welcome clients from worldwide to visit our factory and cooperate with us.
2. Q.What’s your advantage? Why do we choose you?
A: 30 Years experience of design and manufacture grain machinery.We have the most professional techniques team and best after-sales services.
3. Q: How about the INSTALLATION?
A: Professional engineers are in charge for installation, commission and training, etc.
4.Q: Do you provide after sale service?
A:We provide 24h after service , our over sea service center available in Zambia, Kenya, India, Brazil and Ethiopia.
Zambia: Plot No.36351, Mungwi Road, Heavy Industrial Area, Lusaka, Zambia
India: C601, Patel Heritage, Sector 7, Kharghar, Navi Mumbai.
Brasil: R.Aleixo Garcia, 442- Oficinas, Ponta Grossa- PR, 84036-060, Brasil
Kenya: K2 Godown, Dul Dul Business Park(Mlolongo/Sabaki Area), Mombasa Road, Nairobi, Kenya
5. Q: How can I know your machine is designed for my product?
A: Pingle has dedicated R&D center to provide you with professional machinery technology consulting, professional design to meet different customer needs.
6.Q: How can I know your machine working well?
A: Before delivery, we will test and adjust the machine working condition for you, then you can use directly when you get it.
7.Q: Do you have a ISO certificate?
A: For every model of machine, it has a ISO certificate.
8.Q: Warranty period
A:We provide 2 years warranty, while for core components, we have 3 years warranty.
Any questions, please don't hesitate to contact us!