The choice of courier varies according to different country, but most countries currently have a choice of some or all of: DHL, UPS and FedEx, China EMS.
Delivery time is around 3- 5 days by DHL, UPS, FedEx, and 5-10days by EMS, depending on the country.
2. For large orders: Ocean transpotation---Port to Port/Port to Door
Sea freight will cost longer time, usually 15 to 30 days to your Customs. Customer clearance paperwork and procedures are handled by the courier. They need to contact you in certain cases to confirm details of shippment.
Our Services
1. OEB.OBM.
2. Professional sales service.
3. Design, document, QC, after sales service all teamwork.
4. Prompt response, HD photos, free sample, door to door delivering etc.
Company Information
We mainly deal in the export of building materials, such as slabs, tiles and mosaics made by granite, marble, slate, limestone, ceramic, glass etc.
Noted for our delicate quality and professional service, we have been enjoying great customer relations and good markets in Europe, America and Australia etc.
With the great dedication of our staff and experts with years of experience , we manage to provide our customers the most professional service and competitive products despite the cultural gap and language difference.
To insure the goods arrive our customers' hands in good condition, our professional team and QC department spare no efforts in every procedure, from material selecting and processing to packing and shipping.
We're trading company with factory. We manufacture products ourselves and we source from other collaborative factories too which guarantees a competitive price and product variety.
2. Who have you been working with?
We've been supplying Mohawk, A.K.D.O etc.
3. How do I know your quality.
High solution detailed photos and free sample will be able to verify our quality.
4. I'm a home owner and I need small quantity, what do I do?
Pls check with our sales team if it's in stock or if we have distributor locally.
5. Can I get a door to door service? or can I get the tiles delivered to my door?
Yes, we offer delivery to your door service, which makes your work easy.
6. Can I get a sample first? And how does it charge?
Yes, free sample is available with freight collect or prepaid.
7. What if the tiles are broken during transition?
All our products are insuranced, our after sales will sort our the reasons and will sure you'll be properly compensated.
8. What's the benefit for long term importers or distributors?
For those regular customers, we offer incredible discount, sample free shipping, free sample for custom design, custom packaging and QC as per custom requirements.
9. Can you make products from our designs?
Yes, we do OEM and OBM.
10. How do I make payment?
We received paypal western union and directly bank transfer to our company account. If above are all unavailable, we will issue you a paypal invoice and you simply pay by credit card.
