A: Yes, samples are free. but you may need to pay some express cost for the samples.
2.Q:Do you develop any new designs every year?
A: Yes, every season there are new desighs provided to clients by emails. New catalogue refreshed every year will be sent to our clients by email.
3.Q: Can you customize our own products.Including materal, size, color, style etc ?
A: We can make a sample for your confirmation according to your requirement before order confirmation.
4.Q: Can our products with our own logo?
A: Yes, the carton outside can printed your logo,and the AI can printed it also.
5.Q: What is MOQ?
A:the MOQ usually is 20GP
6.Q: How about payment?
A:100%TT(30% deposit,70% against the copy of the BL);LC at sight
7.Q: Is there any after-sale service?
A: Customer services will watch for your order once your order placed to our company, you'll get emails for your order status termly until you get the goods at your hand,;have been inspected by our QC team,or your company prepare the QC inspection it;Once you get the goods, please check the goods, if find out any problems, notify
us,we'll immediately get out the solutions for these.
8.Q:How to replace or refund?
A: If you find the items with quality problems, just tell us about the information of order no.
shipment date, problem description, quantity and photos are all necessary. After
confirmation, you'll get the refund or replacement.
