Customer satisfaction is the evidence of superior quality of our products. With our quality check procedures, we can assure about the quality of the products and also deliver the same through by adhering to the stringent quality policies. Right from the first step of procurement of raw materials, designing, weaving to final dispatch of the consignments, our quality check managers maintain a constant vigil on all the stages of production.
Each thread weaved and each bead studded goes under stringent quality check by our team of professionals, who have an eye to catch even the minutes of defects. We have an inspection and packaging team which inspects every single piece of our product before getting them packed. The different parameters on which our products are checked are:
Color fastness
Uniform weaving
Fine braiding of tassels
Durability
100% PRODUCT QUALITY PROTECTION.
100% ON TIME SHIPMENT.
SERVICES ON TIME.
FAQ
Our Sampling Policy
Aimed at providing 100% customer satisfaction, we undertake sampling policy at our unit. Understanding the clients' specifications, we first design and manufacture a sample of the ordered products. This sample is sent to the clients for their final approval. Once the approval is received by the clients, the bulk production begins.
In case of any changes in the sample, we incorporate the suggestions or specifications in our production process. The sampling policy gives the clients benefit of making desired changes and to ensure that the products are made as per their requirements or not.
Distribution Network Our efficient services are supported with our wide network of marketing executives and distributors spread across the globe. They help us to meet the needs of a large number of clients spread in various nooks and corners of the world.
On-time Delivery
Catering to clients in different areas, we also assure the clients of on time delivery of the consignments. Over the years, we have fostered amicable business relationship with our C&F agents and logistics personnel who ensure that orders reach the clients' doorsteps within specified frame of time thus keeping our promise of on time & safe delivery.
Company Information
Giving new dimensions to home furnishings and apparels, we are Refratex India, recognized as a manufacturer and exporter of a wide collection of home furnishing accessories and garment accessories like decorative tassels, decorative fringes, tiebacks and fancy buttons.. Incepted in the year 1996, we have progressed at a fast pace and have established ourselves on the global arena. A perfect blend of our artists' mastery in making these products and various traditional techniques of production, our extensive collection is available in different eye catching & soothing colors and designs.
Our well laid manufacturing set up supported by our experienced team of artisans have helped us in designing and manufacturing a large collection that meet the needs of a large number of clients. To support our production processes, we have a well equipped manufacturing unit fitted with latest machines and sophisticated technology. The production is supported with efficient distribution across the globe. Our head office in New Delhi, connects us to the different parts of India and across the globe. Our Business Specifics With our wide spread network and consequently fast increasing turnover, we made a significant place for ourselves in the industry of home furnishing and garment accessories. Some of our business specifics are:
