32CH FULL HD 1080P 4 sata HDD AHD CVI TVI CVBS IP XVR Project CCTV DVR

FAQ About Camera:

1.Connect the recorder but without image.

1) Check whether the camera is energized. 
2) If it’s energized, pls check the camera’s mode and standard whether match with recorder’s. 
3) Check the VGA/HDMI cable is good.
4) After the above confirmation, contact the factory for inspection.
 

2.The image of recorder is not clear when connect. 

1) Check the camera’s standard system whether match with recorder’s.
2) Check whether the lens is focusing clearly.
3) Check the lens and cover surface is clean. If there is dust or finger printed on the lens or cover surface, the picture quality will be poor. Pls clean with soft cloth or the lens cleaning kit on the market.
 

3.After connect the recorder, there is interference of the image. 

1) There is no strong electromagnetic field near the camera to produce interference.
2) Check whether the grounding is good.
3) Pls use high quality VGA/HDMI cable, and sure they are contact well.
4) Check the VGA/HDMI cable connect correctly.
5) The flash screen can be used to upgrade DVR/NVR, then make power off and restart it.
 

4.Connect recorder, the image is off color.

1) Check whether the recorder VGA/HDMI output cable is in good contact.
2) Change the environment, to avoid working in the special environment.
3) Right-click the main menu on the recorder >Management tools> Restore default(system upgrade).
 

5.The camera switches to night vision when the light still bright.

1) Pls check whether the installation environment is in the shadow, or the sun shield of shell is installed too front.
2) Remove the photosensitive filter on the lamp board, can reduce the sensitivity of light.