Natural Limestone Waterproofing Culture Stone Siding Veneer External Walls

Price
O-Stone put quality as the first consideration. Maybe we cannot be the lowest price in market. But we always try to provide users with the most cost-effective product. Wild speculation and shoddy ones never happen to O-Stone.

Communication
Efficient communication is O-Stone's most basic requirements. There are many ways to get in touch with us. No matter in any way or any time, we will answer you within 16 hours on working time.We always think ahead and reassure your worriers. From the beginning of production to the departure of dock, we will inform you by email the detailed situation of each step. After finishing producing, we will provide you the clear pictures.We promise you will know the progress of dealing with us together.

Quality
No one hope what they buy is not what they want. O-Stone attach great importance to the quality control of products. We will keep the delivery time and ensure product quality at the same time.

Packing
Many buyers and sellers may ignore the importance of packing. O-Stone never. With many years experience, except to ensure the quality of packing, we still adjust the size of packing in order to save the space of container. So it saves the sea freight and the product cost in some meaning for you.

Delivery Time
In the constantly changing international market, the importance to ensure just-in -time delivery is obvious. Learning the lessons of the past, O-Stone is much more mature in controlling of delivery time. We will follow the delivery time on the contract strictly on the premise of quality assurance.

Damage
The product may be damaged by impacted during long-time transportation. O-Stone guarantee that as long as it is our duty for the damage,then will reissue the products soon or next shipment according the negotiation with customer. We will try best to reduce losses for customers.

Responsibility
O-Stone require everyone in the company to be imbued with a sense of responsibility for customers and to enthusiastic about our products. We respect to each customer, without your support, do not have us today. We will insist on our company concept just like you are supporting us continually. Hope you and me will have a very bright future.

Do you also make customized design?
Yes. We can do as per client's requirements.

What is your port of loading?
Normally we export the stone products from Xiamen port or Shanghai Port, China. Some special products will be exported from it's origin place to secure more competitive prices. And we will go to origin place to inspect the products.

How long can my order be finished? How soon can I get my ordered products?
Normally one container order needs 15-30 days. 
Transportation duration information: 
West European main port: 27 days 
Felixstowe / Belfast / South Ampton: 40 days 
Dublin: 35days 
Western coast of America: about 18 days 
Eastern coast of America: about 30 days 
Other destinations please email us to get our answer.

How could I get to know how much stone I could load per 20' container?
In Xiamen Port of China, we could load the maximum gross weight of 27 tons into one 20'container. Therefore, how much stone you could load per 20' container depends on the weight limit on the roads or railway of your country. Usually, for America, the quantity per 20' container load is as follows. 
3/8" thickness-------- 6535 sq.ft. 
3/4" thickness-------- 3267 sq.ft. 
1 1/4" thickness-------2042 sq.ft. 
1 1/2" thickness-------1720 sq.ft. 
2" thickness------------1307 sq.ft.

For most of the European countries and Middle East, the quantity per 20'container load is as follows. 
1cm------------------929 M2
1.2cm----------------774 M2 
1.5cm----------------619 M2 
2cm------------------464 M2 
2.5cm--------------- 371 M2 
3cm------------------310 M2 
4cm------------------232 M2 
5cm------------------186 M2

Are you sure the packing will be excellent? If damage happens during the transportation who will be responsible for that?
Yes, we are sure that our packing is safe enough. We use strong wooden crates and metal strips for outside packing. Inside, we use plastic film to protect the products. In addition, we will buy "all risks" insurance as per your requirement. In the case of damage happens, firstly you can contact the insurance company to claim the damage. If the damage occurred due to the fault of packing, our company will take the responsibility.

What is your acceptable payment?
1) T/T 30% in advance. The balance 70% after shipment upon B/L copy documents.
2) T/T 30% in advance. The balance 70% by L/C at sight.