Grandstream UCM6510 VoIP Call center IP PBX

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Product Overview

Description


Grandstream UCM6510 VoIP Call center PBX


Product Overview


The UCM6510 IP PBX appliance is designed to bring leading edge voice, video, data, and mobility features to enterprises, small and medium businesses, retail and residential environments in an easy-to-manage fashion. This enterprise-grade on premise IP PBX supports E1, T1 and J1 networks and offers scalability by supporting up to 2000 users. The UCM6510 series offers quick and easy setup and deployment using the web-browser user interface – which features auto-discovery of Grandstream endpoints and Zero-Configuration provisioning. The UCM6510 series allows businesses to unify multiple communication technologies, such comprehensive voice, video calling, video conferencing, video surveillance, data tools, and facility access management onto one common network that that can be managed and/or accessed remotely. The UCM6510 offers a set of comprehensive features, including customizable call-routing, multi-level IVRs, call queues, auto-attendant, call detail records (CDR), multi-site peering, SIP video support, voicemail/fax forwarding to email and more. The secure and reliable UCM6510 delivers leading edge unified communication features at an unprecedented price point without any licensing fees, costs-per-feature, or recurring fees.





Product Highlights


 



  • Supports up to 2000 SIP endpoint registrations, up to 200 concurrent calls and up to 64 conference attendees

  • 1GHz quad-core Cortex A9 processor

  • 1GB DDR3 Ram, 32GB Flash

  • 1 Integrated T1/E1/J1 interface, 2PSTM trunk FXO ports, 2 analog telephone/Fax FXS ports with lifeline capability, Unlimited SIP trunk accounts

  • Gigabit network ports with Integrates PoE, USB, SD card, integrated NAT router

  • Comprehensive security protection using SRTP, TLS and HTTPS with hardware encryption accelerator

  • Quickly setup and provision Grandstream ednpoints using the Auto-Discovery and Zero Config feature within the product’s web user interface






Detailed Images


 


 


 



 


 


 





Specification


 


 
































































































































































Interfaces



Analog Telephone


FXS Ports



2  RJ11  ports  (both  with lifeline  capability  in  case  of  power  outage)  



PSTN Line  FXO  Ports



2  RJ11  ports  (both  with lifeline  capability in  case  of  power  outage)  



T1/E1/J1 Interface



1  RJ45  port  



Network Interfaces



Dual Gigabit  ports  (switched  or  routed)  with  PoE; A  3rd  Gigabit  port  for  Hot-­Standby  Clustering  



NAT Router



Yes (user  configurable)  



Peripheral Ports



USB, SD  



LED Indicators



Power  ½,   PoE,   USB,   SD,   T1/E1/J1,   FXS   ½,   FXO   ½,   LAN,   WAN,   Cluster  Heartbeat  



LCD Display



128x32 dot  matrix  graphic  LCD  with  DOWN  and  OK  buttons  



Reset Switch



Yes, long  press  for  factory  reset  and  short  press  for  reboot  



Voice/Video Capabilities



Voice-­over-­Packet Capabilities



LEC  with   NLP  Packetized  Voice   Protocol  Unit,  128ms-­tail-­length   carrier  grade  Line  Echo Cancellation,  Dynamic  Jitter  Buffer,  Modem  detection  and  auto-­switch  to  G.711  



Voice and Fax  Codecs 



G.711   A-­law/U-­law,    G.722,   G.723.1   5.3K/6.3K,    G.726,   G.729A/B,    Ilbc,  GSM,  AAL2-­G.726-­32,  ADPCM; T.38  



Video Codecs



H.264, H.263,  H.263+  



QoS



Layer 3  QoS,  Layer  2  QoS  



Signaling and  Control



DTMF Methods



In Audio,  RFC2833, and SIP INFO  



Digital Signaling



PRI, SS7,  MFC/R2,  E&M  



Provisioning Protocol and Plug-­and-­Play



TFTP/HTTP/HTTPS,  auto-­discovery   &   auto-­provisioning   of  Grandstream  IP        endpoints       via       ZeroConfig        (DHCP       Option       66/multicast       SIP  SUBSCRIBE/Mdns),  eventlist  between  local  and  remote  trunks  



Network Protocols



TCP/UDP/IP,  RTP/RTCP,  ICMP,  ARP,  DNS,  DDNS,  DHCP,  NTP,  TFTP,  SSH,  HTTP/HTTPS,  PPPoE,   SIP   (RFC3261),   STUN,   SRTP,   TLS,   LDAP,  HDLC,  HDLC-­ETH,  PPP,  Frame  Relay     



Disconnect Methods  



Call  Progress   Tone,   Polarity   Reversal,   Hook   Flash   Timing,   Loop   Current  Disconnect,  Busy  Tone  



Security



Media 



SRTP, TLS,  HTTPS,  SSH  



Advanced  Defense



Fail2ban,  alert   events,   Whitelist,   Blacklist,   strong   password   based   access  


control 



Physical



Universal  Power  Supply  



Input: 100-­240VAC,  50-­60Hz; Output:  DC+12VDC,  1.5A  



Physical 



Unit Weight:  2.165  KG;Package  weight:  3.012  KG  



Dimensions 



440mm (L)  x  185mm  (W)  x  44mm  (H)  



Environmental 



Operating:  32  –  113oF  /  0  –  45oC,  Humidity  10-­90%  (non-­condensing)  Storage:  14  –  140oF  /  -­10  –  60oC,  Humidity  10-­90%  (non-­condensing)  



Mounting  



Rack mount  and  Desktop  



Additional Features  



Multi-­language  Support  



English,    Simplified    Chinese,    Traditional     Chinese,    Spanish,    French,  Portuguese,     German,    Russian,    Italian,    Polish,    Czech    for    web    GUI;  Customizable   IVR/voice  prompts  for  English,  Chinese,  British  English,  German,    Spanish,   Greek,   French,   Italian,    Dutch,    Polish,    Portuguese,  Russian,  Swedish,  Turkish,  Hebrew  and  Arabic  



Caller ID  



Bellcore/Telcordia,  ETSI-­FSK,   ETSI-­DTMF,   SIN  227  –   BT,  NTT  Japan  (pending)  



Polarity Reversal/ Wink  



Yes, with  enable/disable  option  upon  call  establishment  and  termination  



Call Center  



Multiple configurable  call  queues,  automatic  call  distribution  (ACD)  based  


on agent skills/availability/busy  level,  in-­queue  announcement 



Customizable Auto Attendant  



Up to  5  layers  of  IVR  (Interactive  Voice  Response)  



Maximum  Call Capacity  



Up to  2000  registered  SIP  endpoints,  up  to  200  concurrent  calls  



Conference Bridges  



Up to  8  bridges,  up  to  64  simultaneous  conference  attendees  



 


Call Features  



Call park,  call  forward,  call  transfer,  DND,  DISA,  ring  group,  pickup  group,  


blacklist, paging/intercom  and  etc  



Compliance 



FCC:  Part  15  (CFR  47)  Class  B,  Part  68  


CE:EN55022 Class B, EN55024, EN61000-­3-­2,EN61000-­3-­3, EN60950-­1, TBR21, RoHS     


A-­TICK:   AS/NZS   CISPR   22   Class   B,   AS/NZS   CISPR   24,   AS/NZS   60950, AS/ACIF  S002    


ITU-­T  K.21  (Basic  Level);UL  60950  (power  adapter)  


T1:  TIA-­968-­B  Section  5.2.4  


E1:  TBR12/TBR13,  E1:  AS/ACIF 






Packaging & Shipping


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Company Information


Company overview

ChuCheng Information Technology Co., Ltd. , which provides main services in terms of broadband communications and information technology industries, is a research and development, production, sales, service integration, high-tech enterprises. Our products mainly cover the optical signal transmission and access, signal transmission and access, photoelectric signal conversion and photoelectric signal and so on.

We are now the agent of well-known international brands such as HUAWEI, ZTE, CISCO, ADVA,EMC,F5,
Grandstream, etc. Our customer include major national telecom carriers, as well as radio and television, electricity, mining and other industry professional network users; We have already established a long-term friendly and cooperative relations with them. In addition, the company has been actively expanding into foreign markets. The products are exported to Europe, America, Southeast Asia, the Middle East as well as Japan, Korea and other neighboring countries.
We will constantly improve our service and quality to create a win-win situation.
Please contact us to know details.





Our Services


After-Sales Service



  • We can provide detail documents and remote help for device installation and configuration.

  • Warranty: 1 year. ( After the quality guarantee period began to charge appropriate maintenance service fee.)

  • Our company promises goods enjoy full return due to quality problem since goods delivered within 7 days or 15 days , returned goods must keep original state and it’s accessories are complete.      


Mobile&Whatsapp&Wechat: +86 18721241276 
Skype: angeliawang69




0.1966 s.