Q1-Could I know which advantages do you have please?
1) 15 export experience in the overseas market.
2) Our products mainly export to the EU and USA markets.
3) We do the quality products according to the IEC standards.
4) We have the technical service and support for the right project.
Q2-What about the lead time please?
1) The standard order is 3 weeks.
2) The sample order could be within one week for the standard product.
Q3-Could I know the payment method please?
1) Standard order could pay by T/T,L/C, Alibaba Trade Assurance.
2) Small order could support the Paypal, Western Union, MoneyGram and Alibaba Trade Assurance(credit card acceptable).
Q4-Any suggestion for the delivery way please?
1) Express delivery, door to door service.
2) By air freight, to the airport of destination country.
In some case, DDU and DDP could be done.
3) By sea, FCL , LCL...
4) In the USA, some products could be sent from Chicago to the customer
Q5-Any support or service for after sales please?
1) Standard quality guarantee is 18 months.
2) 24 hours online service for the emergency issue.
3) We have storage center in Chicago USA and agent in Frankfurt Germany help us to solve the non-expected issue and support us for the further mutual co-operation.
