Q:What’s your after-sales service and warranty?
1.12 months warranty from the first day of receiving goods;
2. Replacements would be sent with goods of your next order;
3. Refund for defective products if customers require.
Q:Do you accept ODM&OEM orders?
A: Yes, we provide ODM&OEM services to worldwide customers, we are able to customized bearings,housings , oil seals , with different size and packaging box as per your requirements.
Q:What’s the MOQ?
A: MOQ is 10pcs for standardized products; for customized products, MOQ should be negotiated in advance. according to the production situation .
Q:How long is the lead time?
A: The lead time for sample orders is 3-5 days, for bulk orders is 5-15 days.
Q:Do you offer free samples?
A: Yes, we can offer free samples for testing before bulk order , Sample charge will be refundable upon confirmation of the order.
Q:How to place orders?
1. contact us to confirm the model, brand and quantity, price ,consignee information, shipping way and payment terms;
2. Proforma Invoice made and sent to you;
3. Complete Payment after confirming the PI;
4. Confirm Payment and arrange production.