1. What is your MOQ? Can I mix up designs to meet the minimum quantity?
Our MOQ is 50pcs for EACH custom design. New customers can start with 10 pcs to check the quality.
2. Do you offer samples before mass production?
Yes, we offer pre-production samples with only a mold charge. Sampling takes approximately
7-10 days and mass production another 10-15 business days. Please allow enough time for production.
3. Do you do custom designs? And will I receive an art proof before production?
Yes, we will send you a proof in 1-3 workdays after receiving your order.
Production begins only after we get your approval of the artwork.
4. What is your production lead time?
Our production lead time is usually around 7-15 workdays(depending on the products)
after receiving payment and your artwork approval.
5. Do you offer a quality guarantee?
Yes, We offer 100% quanlity guarantee. For improper production, we will either
refund you the money, or rapidly remake the products for you.