Q2. Have your products passed any safety tests?
A: Our products are all made of Eco-friendly material and passed safety tests such as OEKO, SGS,BV,GOTS,etc.
Q3. Can you do custom Size/Logo/Color/Pattern/Packing?
A: Yes, these are all we can do. Feel free to contact us to communicate your needs.
Q4. Can you send samples to us?
A: (1) Existing sample-We can offer a free sample, but the freight fee is paid by you.
(2) Custom sample-If you need the sample follow up your own design, we will charge sample fee and freight. And the sample cost can be refundable if your bulk order quantity reaches our request.
Q5. What about the customized sample time and production time?
A: After we receive the relevant expenses, samples will be ready and sent to you via express in 7-10 work days. Generally, it is 7 days for sample and 18-20 days for bulk.
Q6. How can you guarantee quality?
A: Always a pre-production sample before mass production; always final inspection before shipment.
Q7. Which payment do you have?
A: We have Trade Assurance(Make payment by ALIBABA) PayPal, T/T and so on.\t
And if the order payment is below USD5000, we offer EXW price on 100%TT;
if the order payment is above USD5000, we offer FOB price on 30% TT in advance and the balance be paid before shipment.
Q8. Which ship do you have?
A: We have accounts in the Federal Express, DHL and UPS TNT Express and have a low discount from them. Business with us helps you save money.