common problem:
The following items must be specified before placing an order. Thank you.
Drawing software we support:
Pro-e,UG,Solidworks,Autocad
Supported drawing file formats:
CAD,IGS,STEP,STP,PDF
1. How to get a quotation?
Please forward the following details in the inquiry:
A. Model and size
B materials and Applications
C surface finishing
D quantity
E color: Pantone number
F other requirements: payment terms, shipment, packaging, application, artwork, etc
2. How can I get samples to check your quality?
After confirming the price, you can ask for samples to check our quality. We will make molds according to the three-dimensional drawings provided by you, and provide samples to you through trial mold proofing. It will take about 7 ~ 15 days.
3. How much is the mould and sample fee?
The sample fee and molding fee are calculated according to your product size. Mold fee includes sample fee and proofing fee. When the total quantity of your order exceeds 10000 pieces, we will return the mold fee and proofing fee in the form of payment for
goods.
4. What are your terms of payment?
A. Mould and proofing fees must be paid in full; B. 50% of the goods shall be paid in advance as a deposit, and the remaining 50% shall be paid before shipment. We also accept an irrevocable letter of credit at sight.
5. What is the lead time for mass production?
It depends on the number of orders and the season you place your order. Usually 15 ~ 30 days after confirming the sample and receiving the deposit.
6. How do I know if my goods have been shipped?
Detailed photos of each process will be sent to you during the production process. I'll send you the bill of lading number. You can check the shipment at any time.
7. Can you help me ship the goods?
Yes, we can help ship the goods through the customer's freight forwarder or our freight forwarder.
8. What is our main market?
Our main markets are the Middle East, West Africa, North America, South America, Europe, Russia, etc