Luxury italian living room set hand carved sofa set antique baroque european furniture

Q1. What kind of payment terms are accepted?

         Following payments are accepted by our group

         A:T/T(Telegraphic Transfer)

         B:Western Union

         C:L/C(Letter of credit)

         D:Money Gram

  Q2. When can the goods be delivered after order is placed?

     A: Depends on various products, it can be from 30 days to 60 days, exact

         delivery time will be specified in proforma invoice once order is

         confirmed.

  Q3. How long it takes before customers can receive the goods?

     A: Besides production time mentioned above, usually it takes maximum

         30-35 days for shipment to any destination port around the world.

  Q4. Are items shown on website ready to deliver after order is placed?

     A: Most of the items are needed to be made once order is confirmed.Stock

         items may be available due to different seasons,please contact our

         staff for detail information.

  Q5. How is your Quality Control?

     A: -Before the order to be confirmed, we would check the material and color

           of leather/fabric by sample which should be strictly the same as mass

           production.

         -We will be tracing the different phase of production from the beginning.

         -Every product quality checked before packing.

         -Before delivery clients could send one QC or point the third party to check

          the quality. We will try our best to help clients when problem occurred.

  Q6. How is your After Sales Service?

     A: -Shipment and sample quality tracking includes lifetime.

         -Any small problem happening in our furniture will be solved at the

          most prompt time.

         -We always offer relative technical support. Quick response, all your

          inquire will be replied within 24 hours.

  Q7. How can I get quotation and make order?

     A: Just simply inform our staff item numbers(or link) of the items you are

         interested in and we will prepare detail quotation for you. Proforma

         invoice will be issued once order is confirmed and production will

         be started once advance payment is finalized.