1.Please remove clear the protecting film from the writing surface before use(Use a knife and cut along the board frame. Tear film a little from the board corner and then take off the film step by step)
2.Please use good quality whiteboard markers(water-based). Oil-based markers are forbidden.
3.Please do not erase until a break of 10 seconds after writing. Otherwise it may affect cleaning.
4.Whiteboard cleaner would be more helpful to wipe off
5.Boards must be put in a VERTICAL way instead of horizontally.
6.Boards are fragile and not so good for courier delivery. Please handle with care in transit.
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FAQ
Q: Can I have a sample order?
A: Yes, we welcome sample order to test and check quality.Mixed samples are acceptable.
Q: What is the lead time?
A: Sample needs 2-3 days prepared; mass production time needs 25 days normally.
Q: Do you have any MOQ limit?
A: Our MOQ is 50 pcs; Sea Port: FOB Shanghai or Ningbo.
Q: Do you have any data uploading services?
A: Yes, we provide data drawings and make the new design according to your need.
Q: How do you ship the goods and how long does it take arrive?
A: We usually ship by LCL or FCL by sea or air shipment.The delivery time according to your quantity
Q: How to proceed the order if I have logo to print?
A: Firstly, we will prepare artwork for visual confirmation, and next we will produce some real samples for your second confirmation. If samples are ok, finally we will go to mass production.
Q: Do you offer guarantee for the products?
A: Yes, we offer two years guarantee for the products.
