Q1: Can I get some samples?
A: Yes, we can supply the free sample, but the shipping cost should be paid by our customers.
Q2: How to start orders or make payments?
A: Proforma invoice will be sent first after confirmation of order, enclosed our bank information. Payment by T/T, Western Union or Paypal or Escrow(Alibaba).
Q3: How to confirm the product quality before placing orders?
A.Free samples are available if you need for testing,you only need to pay the shipping cost or arrange a courier to take the samples.
Q4:What’s your MOQ?
A:Our MOQ is 20kg. But usually we accept less quantity such as 100g on the condition that sample charge is 100% paid.
Q5: How about delivery leadtime?
A:Delivery leadtime: About 3-5 days after payment confirmed. (Chinese holiday is not included)
Q6:Is there a discounts
A:Different quantity has different discount.
Q7: How do you treat quality complaint?
A:First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.
Q8: How to contact us ?
A:Please feel free to chat with us by Trademanager,MSN & Skype Online
B:Please feel free to choose your interested products and send inquiry to us
C:Please feel free to dial our telephone directly
D:Please feel free to Send Email to us
