Q1. Does the price of the products include shipping cost?
According to the size of the products, different products have different shipping cost. Therefore, the price of the entire industry is just the price of the products, and the shipping costs should be added. But Golden Dragon would like to offer you the most competitive shipping advice. If you have some requirements, you can appoint the appropriate transport company to deal with it, and we may advice our customers to buy product shipping insurance in order to ensure that the products are safely shipped to installation site.
Q2. Do the products in Golden Dragon need extra charge?
The product packing of Golden Dragon should include simple foam or carton packing, but the wooden packing is not included. If wooden packing is demanded, the extra charge is needed.
Q3. How long is the warranty period of the products of Golden Dragon?
In accordance with the relevant national standards, according to the nature of the products, the warranty period of Golden Dragon products are 3-12 months, and details of the contents of the contract shall prevail. Within the warranty period, the quality problems due to non-human damage or non-resistant factors of should be born by Golden Dragon; beyond the expiration of the warranty period, the Golden Dragon's products also provide customers with paid life-long maintenance services.
Q4. How to make an order of the Golden Dragon products?
When you decide the item number, you can contact with the online sales service. If it is a small item, you can directly make an order and pay on the official website of Golden Dragon Mall, then we arrange the production and delivery when the order is made (there is a production period, you can consult the customer service on details); If you order the large and medium-sized products, you can sign a contract and the order is completed by remittance.
Q5. Is there any installation fee of Golden Dragon products?
The quotation of Golden Dragon products includes the site installation service. But due to the special situation of the industry, the distances of customers are different and the time of installation is also different, so it is impossible to quantify the offer. And the travel and accommodation fee of the workers back and forth during installation should be offered by the customer.
With a professional selling service team, Golden Dragon strives to solve the customers' questions and provides more professional, quicker and better service. If you have any questions or advice on our products and service, welcome to contact us. And we will sincerely help you to solve your questions!
Golden Dragon provides customers with:
(1) 24-hour service online, professional free consultation;
