Q: How long are you in this industry?
A: We have been into this industry for over 20 years
Q: Are you a factory or a trade company?
A: We have factory in Shenzhen. On the other hand, we also have over 3,000 square feet headquarter located in Hong Kong.
Q: Can I have a sample for testing?
A: Yes, Samples fee are fully refunded upon placement of order (unless it is a customized molded product).
Q: What’s the lead time for samples?
A: Normal sample: 3-5 days; OEM sample: 7-10 days
Q: What’s the lead time for mass order?
A: We usually ship out our goods from 30-40 days depends on our quantities and more earlier for repeat orders.
Q: How do you ship the order normally?
A: For mass order, ship the goods by sea. For samll order, by air or express.(DHL, Fedex, UPS, TNT, EMS for optional)
| Q: Can we visit your Hong Kong office or factory?|
A: We welcome any serious customers to visit our Hong Kong office and factory for demonstration in both our products and production process.